Privacy Policy

Last updated: 2025-10-08

This Privacy Policy explains how the App ("METAR Pilot", "we", "us") collects, uses, and shares information when you use our iOS and watchOS applications, Apple Watch complications, websites, and related services (collectively, the "Service"). By using the Service, you consent to this Privacy Policy.

Information We Collect

Account & Profile

  • Email address and payment information. The app does not require you to create an account.
  • Subscription status and in‑app purchase receipts (provided by Apple for validation).

Purposes/legal bases:

  • Create and secure your account; provide the Service (contract; legitimate interests).
  • Send service or safety notices (legitimate interests; legal obligations).
  • Marketing emails only with your consent; you can withdraw consent at any time.

Location Data

  • Device GPS location to show nearby airports, local METAR/TAF, maps, and to power complications/widgets.
  • Background location for complications/widgets if enabled by you.

Purposes/legal bases:

  • Provide core functionality (contract; legitimate interests).
  • You can disable location in iOS Settings > Privacy & Security > Location Services; some features may not work.

App & Device Information

  • Device model, OS version, app version, language/region, time zone.
  • App interactions, feature usage, performance logs, crash/diagnostic data.

Purposes/legal bases:

  • Improve reliability, performance, and user experience; detect/prevent abuse and fraud (legitimate interests).

Apple Watch & Complications

  • Configuration and state needed to render complications (e.g., selected airport/metrics, timestamps).
  • Sync metadata between iPhone and Apple Watch via WatchConnectivity.

Purposes/legal bases:

  • Provide watchOS functionality and sync (contract; legitimate interests).

Support & Communications

  • Messages you send us (email or in‑app), including screenshots or logs you share.
  • We may generate diagnostic logs to resolve issues.

Purposes/legal bases:

  • Provide customer support and improve the Service.

Website & Cookies

  • IP address, browser type, pages visited, timestamps.
  • Cookies or similar technologies for essential functions and analytics.

Purposes/legal bases:

  • Operate the site and understand usage.

Payments

We do not collect or store your payment card numbers. Purchases are processed by Apple via in‑app purchases (IAP). We receive non‑sensitive receipt data to validate your purchase.

How We Use Information

  • Provide, personalize, and maintain the Service (e.g., nearest airports, units, watch complications).
  • Monitor and improve performance, stability, and safety.
  • Communicate about updates, security, and changes.
  • Comply with legal obligations and enforce terms.

We do not use your Personal Information for third‑party direct marketing without your consent.

Sharing of Information

We may share your information:

  • Service providers (processors): Hosting, analytics, crash reporting, email, and support providers acting on our behalf under contract. Examples include: Apple (App Store/IAP, iCloud-related platform services on your device), Firebase by Google (analytics and crash reporting).
  • Legal and safety: To comply with law, enforce terms, or protect rights, property, or safety.
  • Corporate transactions: In connection with a merger, acquisition, or asset sale as permitted by law and contract.

We do not sell your Personal Information.

International Transfers

We may process and store information in the United States and other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.

Retention

We retain Personal Information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion as described below.

Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.

Your Choices

  • Location: Control in iOS Settings > Privacy & Security > Location Services.
  • Notifications: Control in iOS Settings > Notifications.
  • Marketing Emails: Unsubscribe via links in emails or contact us.
  • Analytics/Crash Reporting: Manage via in‑app settings (if available) or platform-level controls.

Your Rights

European Union/EEA (GDPR)

You may have rights to access, rectify, erase, restrict, object to processing, and data portability. You may lodge a complaint with your local supervisory authority.
Requests: info@metarpilot.com

California (CCPA/CPRA)

California residents can request:

  • Access to categories and specific pieces of Personal Information collected in the past 12 months.
  • Deletion of Personal Information (subject to exceptions).
  • Information on disclosures for business purposes and categories of recipients.

We do not sell Personal Information.
Requests: info@metarpilot.com
We will verify your request as required by law. You may designate an authorized agent.

Brazil (LGPD)

Brazilian users may request confirmation of processing, access, correction, anonymization/blocking/deletion, data portability, information about consent, and revocation of consent.
Requests: info@metarpilot.com

Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If you believe a child provided Personal Information, contact us to delete it.

Changes to This Policy

We may update this Policy. If changes are material, we will provide notice (e.g., in‑app, website, or email). The "Last updated" date shows the latest revision.

Data Controller

Contact Us: Average Quality, LLC, 5900 Balcones Drive, STE 100, Austin, TX 78731
Email: info@metarpilot.com